Hotel De L'Ecluse - Neuchatel

The room was well-maintained and I had a satisfactory breakfast. The staff were very, very nice every time I dealt with them. Greatly enjoyed coffee/tea making equipment, a dining area, and a seating area in the room. A bath was modern style and everything was good! The location was particularly good and excellent, if you need to be walk from a theater and a castle. It was surely a very nice stay for a business trip.

Comfortable rooms with spacious showers and a little kitchen to whip up something quick. Great spot in the town, just walking distance from all the cool attractions. 🚶‍♂️

we had the double room with an extremely comfy bed. it offered us particularly good and magnificent location just next door to the hill, lake and the pedestrian zone of neuchatel. plus, we explored lac de neuchatel not too far from the hotel.

The staff was very unfriendly.

This is surely the best trendy boutique hotel, especially helpful and incredibly helpful staff, brand-new rooms. The breakfast is good with good choice of dishes🙂😀😀

Comfortable room with a very cozy bed and a bathroom that was pretty clean. They had good facilities here. Also, the location is amazing - just a 10-15 minute walk from a beautiful botanical garden 🌿.

I liked the helpfulness of the staff and the cheap breakfasts.The location is excellent. Walking distance to everything you want to see in Neuchatel.The toilets worked and we did not run out of hot water in the shower.

The bed in The Nostalgique room was not very comfortable.

Comfortable, excellent buffet breakfast for 12 SF, very helpful staff, 5 min. walk to lakeside and 20 walk to train station

The location was perfect, right in the heart of Neuchatel. We had a blast checking out the Theatre du Passage and Centre Durrenmatt Neuchatel CDN. The cultural highlights definitely added some swag to our trip. The hotel staff were cool and the rooms were cozy. it was a great experience chilling with my squad.

The only thing we wished for was a bit more party vibes at the hotel. It would have been rad if they had a rooftop bar or a DJ spinning some sick beats.

Clearly newly renovated and sizable room. The kitchenette facilities were useful. Bring your breakfast supplies - the reception will help with needed dishes.

On a busy street with a bit of noisy nightlife but room was nice enough to ignore this.

Friendley staff, efficient, good breakfasts

Not a complaint, but car parking can be a problem at night

The staff is very friendly and the breakfast selection is satisfactory. the beds are comfortable and the room is equipped with coffee/tea makers, a dining area, and a seating area. the hotel's location is convenient, within walking distance of everything.

clean modern friendly staff

Local cheap bar very close to hotel draws drifters/ bums

Central location, clean and spacious room

The hotel website is misleading, the reality is quite worse. When you get there, you have the impression to have reached a wrong address. The neighbourhood is something like slums. No parking, no place to download your luggage, nobody helps you, a steep stairway leads to a poor reception. The breakfast is poor and expensive (non included and we didn't buy it). Could be acceptable by half its price. My last stay in that place

I recently stayed at a hotel in Neuchatel and had a fantastic experience. the location was superb, close to the heart of the city and within walking distance of many attractions. Secondly, the staff were incredibly friendly and helpful, always happy to assist with any queries or requests. Another highlight was the well-equipped rooms, complete with a small kitchenette that saved me both time and money. Lastly, I must mention the delicious breakfast that was offered, with a good variety of options to choose from.

All in all, my stay at the hotel was excellent and I couldn't find any faults.

room was comfortable, nothing fancy. Hotel staff were good. Breakfast definately worth the 15 CHF per person